Manual purchase order process vs automated outsourcing function? It’s a no brainer and, thanks to Purpose Software and its toner outsourcing function, we have hugely increased the number of toner orders we process daily resulting in greater efficiencies, happier clients and financial savings.
The combination of CaptureIT, 2Serv toner module and direct delivery outsourced toner ordering gives us an end to end, just in time (JIT) toner replenishment model. The system saves time, reduces our admin overhead, improves cashflow and reduces our costs whilst giving us greater visibility and control to ensure we are only sending out toner when it is really needed.
The 2serv system has allowed us to combine the best of what both companies brought to the new organisation and provided a platform for continued growth. It enables access to up-to-the-minute information to deliver the highest level of customer service, increase productivity, reduce overhead costs and improve strategic decision-making across the business.
We value the relationship with Purpose Software that has developed over the years and take full advantage of its comprehensive range of professional services that deliver real added value and a rapid ROI to the business. As the leading provider of service management software to our industry, the company has an unrivalled knowledge of the market, understands our specific requirements and responds rapidly to meet our evolving needs.
We got it right first time when we installed 2serv as it has enabled us to operate at the highest level of efficiency across all areas of the business, automating many of the time consuming and inefficient manual processes and optimising our service management and accounting operations.
Integrating Solutions Limited
We have been using Purpose Software for over 15 years now and the company understands our needs and does all it can to accommodate them. The team is very helpful and approachable so, if we have any queries, they are on hand to help. I would not hesitate in recommending Purpose Software to fellow dealers and we have done so in the past.
PBS Communications Limited
Purpose Software understands the way we work and what we want to achieve. You talk our language and we are totally delighted with our decision to acquire this software and would thoroughly recommend it to anyone.