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CBS - 'Manage-IT' now available
Purpose Software are proud to announce the launch of a new module for CBS called 'Manage-IT'.
Extend CBS to the next level with 'Manage-IT' from Purpose Software
Unparalleled in the ease by which critical service and revenue information is delivered to your desktop, Manage-IT is a top down tool intended for Directors and senior staff within your organization.
The colourful, graphical interface of Manage-IT, displayed in your web browser, gives an instant visual reference to the key aspects of your company in the following areas:
Service Statistics
- Outstanding calls summary - number of outstanding calls, unallocated, allocated
- Calls by category - shows number of calls over target response
- Outstanding calls by engineer - shows workload at a glance for each engineer
- Call Statistics - last week, last month, logged calls, completed, in-response
- The options above feature drill down functionality to a call summary and details of the calls themselves
Service Activity
- Daily activity by engineer - highlights calls completed, absences and non-working time
- Individual engineer activity - Service Revenue
- Revenue by type - Linked, unlinked, T&M and credit notes. Drill down to billing code
- Revenue by nominal code – Current month and Year to date
- Top 10 customers by revenue – Drill down to invoice summary
Key Benefits:
- Fully Windows compliant
- Runs within a Windows browser
- Print capability
- Visually stunning
- Does not require a Commonsense user licence
- One Manage-IT license required
- Instant refresh options
- User friendly - No Commonsense reporting skills required
- On-going development making Manage-IT increasingly powerful
To learn more or arrange a demo please email us at: enquiries@purposesoftware.co.uk or call us on: 01494 523111
OK sounds great but I want to see it now...
Click here to experience a taste of 'Manage-IT' for yourself...
