2serv provides a wide range of meter reading functionality as standard to eliminate manual, time-consuming tasks associated with this process.
Staff can see at a glance where meter readings are needed from a single screen showing a consolidated summary of all copiers on contract and whether collections must be made by telephone or email.
Key customer contact information is provided for every installed device to speed up the process of collecting and verifying readings.
Customers can either be telephoned at a predetermined time before the invoice due date, or 2serv can generate meter reading requests which are automatically emailed with a link to a secure, branded website where the latest data can be uploaded.
2serv can predict copy volumes based on predetermined levels to speed up the verification process. Unusually high or low readings can be flagged for ongoing monitoring and, when readings are not received by the due date, estimated invoices can be generated based on historical data.
2serv reduces the time taken to collect meter readings, improves accuracy and speeds up the whole billing process.
Further productivity and efficiency gains can be achieved by using Capture-IT or Purpose Software’s Meter Reading Input module.
Automates the meter reading collection process and inputs the data directly into 2serv.
Easily manage your copier sales and service operation with our comprehensive 2serv Software.