Purpose Software, the UK’s leading supplier of service management software to document and print management solution providers, has announced the appointment of industry veteran Ian Melrose as Business Development Consultant. In this new role, he will be responsible for developing business relationships with new and existing customers, delivering additional technical support and providing expert input into the company’s ongoing product development roadmap.
Ian Melrose has over 20 years’ experience of the copier industry and joins direct from CityDocs, a leading national provider of print and document management solutions. As Head of Professional Services, he was responsible for establishing a new business support team to meet the ongoing technical needs of customers in a wide range of market sectors. Prior to this, he was Digital Solutions Manager for Océ, a global provider of document management systems and services running a team of technical support consultants operating across the UK. He was also a solutions specialist at the NRG Group working with both direct and reseller channels.
According to Purpose Software: “Ian’s extensive experience of providing managed print services to the public and private sectors will enable us to further consolidate our reputation for delivering the best service to the industry. His industry knowledge will also be invaluable as we continue to develop new software to maintain our market leadership whilst meeting the evolving needs of the reseller channel.”
Ian Melrose also holds a commercial pilot’s license and is a former member of the British Field Archery squad.