services

As No1 supplier to copier dealers in the UK we have a range of proven solutions to help your business maximise it’s profits.

copier services - datasheet PDF

Transform your sales and service operation

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Features and benefits

Meter Billing
Full multi-meter capability, named meters and an unparalleled number of meterage billing configurations.
Meter Reading Collection
Our options to collect meter readings by email, fax, telephone or
engineers visits provide a personalised method to suit your
customer’s requirements.
Automatic Time & Materials Billing
With the automatic production of invoices for chargeable calls, you
can have confidence that revenue is maximised and not lost.
Consumables Invoicing
The Sales Order Processing module offers great benefits in
managing this essential element of any office equipment dealers
operation.
Machine Service Profitability
Provides a critical comparison of the invoiced revenue from a
machine compared with the costs of servicing it.
Stock Management
Maintaining optimum levels of stock has never been easier or more
accurate. Packed with the tools to manage this key element of any
business.
Call Control
Everything you need to establish a first class reputation for
professional, efficient service control, with the option for engineers to
automate call sheets using laptop or PDA devices.
Web Site Integration
Stand out from the competition by providing your customers with the
option of logging fault calls or consumable requests through your
company website.
Field Engineers
Empower your engineers with laptop or PDA, allowing remote
warehouse enquiries, machine service history, signature capture
and many other valuable features.
Accounts
Full accounting suite with management reporting and the option to
link to Sage accounts if required.
Maximise Sales
Integration with the Goldmine CRM package allows you to decide
exactly what information is available to your salespeople.
Reporting
Powerful reporting from each module with ODBC capability allowing
you to see you data in Word, Excel, Access or Crystal Reports.
25 years in service management
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