services

Purpose Software are a leading UK provider of service management solutions to the vending marketplace.

vending services - datasheet PDF

Transform your sales and service operation

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Features and benefits

Cash Reconciliation
Daily on-screen and monthly printed reconciliation reporting allows a detailed analysis of cash collected at any point in the month.
Stock Management
With machine, van, car and warehouse stock management functionality, concerns over maintaining optimum levels of stock in your machines and warehouse(s) should no longer be a worry with Purpose Software.
Billing
With integral VAT handling, a comprehensive range of billing methods including meterage, rental and % commission refund are all included.
Credit Control
Using aged debt and credit limits, the integrated credit control function ensures you do not send engineers or wholesale goods to customers who are ‘On Stop’ without being aware of their current credit status.
Accounts
With a full accounting suite integrated within the system, there is no requirement for third party accounting packages. Optional link to Sage Accounts if you prefer to remain with your existing accounting package.
Wholesales Sales and Invoicing
Extensive search options, multiple delivery addresses per customer, order templates, individual price profiles, contact and sales history options maximise your sales and profitability.
Telesales
Features such as automatic telephone dialing, telesales break logging and analysis, client contact scheduling, special offers, margin tolerance warnings and minimum order value options empower your sales staff.
Route Management
Allows a route of machines to be specified, facilitating a logical, efficient sequence of machine visits. Different types of operator visit may be scheduled and meter and stock usage data can be recorded by Handheld device.
Filter Replacements
Highlights and reports on machines requiring essential maintenance. Automatic logging of service calls for machines due for filter replacements. Chargeable services reporting ensures all chargeable items are billed.
Reporting
Extensive reporting combined with ODBC capability means that your data can be extracted quickly and easily into products such as Excel, Access or Crystal reports or for use in a Word mail merge.
Coin Counters
With the ability to link your vend management system to a variety of popular coin counters, counting and updating the system with cash collected becomes a quicker, smoother and more accurate business procedure.
Hand Held devices
Using a built-in bar code scanner, scan your machines and stock items on operator visits and upload these back in the office. Options include remote Bluetooth connectivity.
Contract Management
Contracts give you the option to specify vend charge and prices, excess charges and shortfalls, record lease details, start date, end date, price review date, management charges and VAT status amongst others.
Work Control
Call logging categories allow a structured approach to ensuring your vending machines are optimally maintained. Full replenishment cycle of machine parts through engineer car stocks. Part usage and engineer performance reporting.
Graphically View Service Calls
Outstanding service calls displayed on a full colour map. Linked to mapping software, your outstanding service calls, with user defined symbols, can be displayed on a large wall mounted screen display..
25 years in service management
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