We are committed to ensure our users extract the maximum benefit from their investment in our software. We provide an expert Help Desk providing telephone support for trained users. We are also able to link to your system remotely should this be required.

Support is available between:

0900hrs and 1730hrs, Monday to Friday (UK Time)
Tel:+44 (0)1494 464262

It is also possible to log support calls via email at support@purposesoftware.co.uk

Software training

Purpose Software offer a full range of courses on our modules and services. This training may be
delivered at a customers site, using their own data or at our customer training facility in High
Wycombe. (Training is available at both User or System Administrator level).

Support consultants

Our highly trained specialist Support Consultants can offer individual site reviews to ensure you
get the most from your system now and in the future . As an independent software house, we are
able to offer a range of bespoke solutions that will most exactly meet your company requirements
as the business environment you operate in evolves.

Each customer is assigned a dedicated Support Consultant who acts as the primary contact for
support and training. We believe regular contact with our customers is a pre-requisite in
identifying and meeting their needs. The inclusive training days provided for customers on a
full support agreement will usually be undertaken by your allocated Support Consultant to
maintain continuity. Tel +44 (0)1494 523111

Software updates and downloads

User manuals on the modules and services are available for download as PDF documents.
In addition, full details of the latest product releases are available so customers can see the
latest features available and determine which of these would be of particular usefulness to
their business operation. These resources are password protected.

Password
Note: To access the Purpose Software client support documentation area please login by entering your 'username' and 'password' at the top of this page.

Forgotten password?

If you forget your password, please contact support@purposesoftware.co.uk or contact the Help Desk or your Support Consultant.